Push Descriptive Words Closer to Their Referent
A chair seems softer when the words “chair” and “soft” are closer together.
Overview
You group objects that are close together:
Same with words. While reading sentences, you don’t translate individual words into a mental image. You translate clusters of words.
For example, researchers tested language near a price: They placed “$199” near the phrase “high-performance.” In this arrangement, readers translated the collective entity ($199 and high) into a single image, which made the price seem higher (Coulter & Coulter, 2005).
Always consider the distance between words.
- Customers find that the chair is comfortable.
- Customers find the chair comfortable.
The chair seems more comfortable in the second version. Why? Because readers merge “chair” and “comfortable” into a cluster, and they translate this entity into a mental image. In the first version, these two words are separated from each other, so they generate distinct images.
- Coulter, K. S., & Coulter, R. A. (2005). Size does matter: The effects of magnitude representation congruency on price perceptions and purchase likelihood. Journal of Consumer Psychology, 15(1), 64-76.